PRIVACY POLICY
Privacy Policy
Effective Date: 09/11/2025
Hyatt Living Property Management Inc. (“Hyatt Living”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws of Nova Scotia and Canada.
1. Information We Collect
We may collect the following types of personal information from you through our website and related services:
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Contact Information: names, email addresses, and phone numbers.
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Property Information: property addresses submitted through our forms.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To respond to inquiries, provide requested services, and communicate with you.
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To evaluate and manage properties submitted for rental or management services.
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To analyze website traffic and improve our website using Google Analytics.
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To manage property-related data through third-party platforms such as DoorLoop, SingleKey, and RentFaster.
3. Sharing of Information
We do not sell or rent personal information. We may disclose your information in the following circumstances:
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With Landlords and Service Providers: When necessary to provide property management services.
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With Third-Party Platforms: Including Google Analytics, DoorLoop, SingleKey, and RentFaster, to support property management, screening, and marketing services.
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As Required by Law: If disclosure is necessary to comply with legal obligations, regulatory requirements, or lawful requests.
4. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once no longer needed, information will be securely deleted or anonymized.
5. Security
We implement reasonable physical, administrative, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of electronic storage or transmission over the Internet is entirely secure.
6. Your Rights
Under Canadian privacy law, you have the right to:
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Request access to your personal information.
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Request corrections to inaccurate or incomplete information.
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Withdraw consent for certain uses of your information, subject to legal or contractual restrictions.
Requests may be made by contacting us at the information below.
7. Third-Party Links and Services
Our website may contain links to external websites or services (including DoorLoop, SingleKey, RentFaster). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The revised version will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Hyatt Living Property Management.
Email: Management@hyattliving.ca
10. SMS Terms & Conditions
By providing your phone number and opting in, you agree to receive SMS messages from Hyatt Living Property Management (Sama Naji Limited). These may include account alerts and promotional messages.
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Message Frequency: Messages will be sent no more than once per week.
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Message and Data Rates: Standard message and data rates may apply depending on your carrier.
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Unsubscribe: To stop receiving messages from Hyatt Living Property Management, text STOP at any time.
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Help: For assistance with Hyatt Living Property Management messages, text HELP or contact us directly at [insert support email/phone number].
Hyatt Living respects your privacy. Your information will never be shared or sold to third parties.
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Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Hyatt Living Property Management, from 902-367-9933 regarding account notification, customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 902-367-9933 or Management@hyattliving.ca . Mobile opt-in information is never shared with third parties.